Frequently asked questions
Here you will find answers to the most common questions about shipping, returns, orders and our products. If you can’t find yours, write to us and we’ll help you.
- ShippingDelivery times, costs, tracking and what to do if your parcel doesn't arrive.
- Returns and refundsHow to return a product and when you get your money back.
- Orders and paymentsOrder status, changes, cancellations, invoices and payment methods.
- Props and yoga blocksWhat they are for, what they are made of and how to look after them.